There’s more responsibility than giving the customer what they want/need. Responsibilityis beyond just getting the sale. Satisfying customers these days is minimum.You are more than just a service provider We trust you. Guide people down the wrong path, you’re responsible for it. Stop using the weak economy as a scape goat. 10,000 employees laid off is your fault. The economy is weak because you focused on sales and wasting money. Your people lost trust in you. Why? Because your boss told you to focus on meeting the numbers. Ridiculous projections that go up every year. People are craving personal attention. Connectivity. They want to be heard. Fill this need. When they hand over their hard-earned money, they trust you. We’re comfortable with you. Money(sales) is the result from Relationships, trust, fear, hope, and love (emotional).
Tap into the power of intangibles.